Final outcome favours Morclean
Here at Morclean we endeavour to provide the best possible service and are continually under pressure to do so. This is in fact why we feel it's perfectly reasonable to place just as much pressure on our suppliers
Recruitment isn't an easy task, and the people that agencies provide are not boxes or pieces of machinery. However the agents that perform this process have to deliver their services properly - and on time
We're pleased to finally announce that a major, global, recruitment agent, a big player in their market place, have finally backed down after fighting our claims that they hadn't in fact acted professionally and efficiently. What we felt they had in fact done is acted most unprofessionally, and we provided evidence of this in the way of copy emails containing surprising content and insulting comments
We're pleased to say that we took on a giant, we were not put off by threats of action nor did we agree that we should pay all their fees when they had clearly failed on their promises.
However we're fair and reasonable here, pay and be paid, so we offered a flat fee of 50% in full and final settlement. After several rejections the offer was accepted, and we hope that they will see that the provision of people isn't any different from the services we provide, in that we have to do the job properly
Half the fees for half a job seemed fair to me, and it's now the end of the matter. Except to include a rather cheesy image!
To all reading this, good luck with your business and we hope you'll also stand your ground and fight your corner!
Peter Morley
MD
Recruitment isn't an easy task, and the people that agencies provide are not boxes or pieces of machinery. However the agents that perform this process have to deliver their services properly - and on time
We're pleased to finally announce that a major, global, recruitment agent, a big player in their market place, have finally backed down after fighting our claims that they hadn't in fact acted professionally and efficiently. What we felt they had in fact done is acted most unprofessionally, and we provided evidence of this in the way of copy emails containing surprising content and insulting comments
We're pleased to say that we took on a giant, we were not put off by threats of action nor did we agree that we should pay all their fees when they had clearly failed on their promises.
However we're fair and reasonable here, pay and be paid, so we offered a flat fee of 50% in full and final settlement. After several rejections the offer was accepted, and we hope that they will see that the provision of people isn't any different from the services we provide, in that we have to do the job properly
Half the fees for half a job seemed fair to me, and it's now the end of the matter. Except to include a rather cheesy image!
To all reading this, good luck with your business and we hope you'll also stand your ground and fight your corner!
Peter Morley
MD
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